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Still have questions? Date Updated 09/10/2016 12:56 PM Answers others found helpful How to use Microsoft Outlook as your e-mail client in Act! Premium, Act! The file Redemption.dll is not in my ACT for Windows directory.Ron S.

Click the Email drop-down list arrow and select Outlook Express. For information on resolving this issue when converting an Act! 3.x, 4.x, 5.x, or 6.x database to Act! versions 2011 and higher No history created or recorded when sending e-mail from Microsoft Outlook 2003 and higher How to perform a mail merge in Act! The DOS Prompt window appears.

emarketing Version: v16.1, v16.2 Cause: This issue can occur if there are special characters (characters other than letters and/or numbers) in the subject line when sending the campaign, if the chosen Please verify your Act! Yes No Please use this form to submit your suggestion on what you think could make this answer more useful.IMPORTANT: Questions and requests for assistance cannot be answered through this Limit by product This button does not work with screen readers.

Please see the following Knowledgebase article for a suggested solution: Error: "Unable to cast COM object of type 'Word.ApplicationClass' to interface type 'Word._Application'" or "Object reference not set to an instance Solution: Close Sage ACT! Missing fields The following fields are all required to exist in the database: BUSINESS_LINE1 BUSINESS_LINE2 BUSINESS_LINE3 BUSINESS_CITY COMPANYNAME BUSINESS_COUNTRYNAME USER1 USER2 USER3 FAX_PHONE FIRSTNAME HOME_PHONE LASTNAME MOBILE_PHONEBUSINESS_POSTALCODE SALUTATIONBUSINESS_STATE JOBTITLE CONTACTWEBADDRESS BUSINESS_PHONE Still have questions?

Yes No Please use this form to submit your suggestion on what you think could make this answer more useful.IMPORTANT: Questions and requests for assistance cannot be answered through this LLC. Pricing Act! emarketing Back to Act.com US: 866 873 2006 DE: 069 6435 08433 UK: 0845 268 0220 FR: 09 75 18 23 09 Register · Sign In · Help

Open the Command Prompt using the steps below according to your operating system: Windows XP, Server 2003: Click the Windows® Start button and select Run.The Run dialog box appears. At the end of the path, type regsvr32 redemption.dll and press Enter on your keyboard. The cause of the error is dependent upon what function you are attempting to use when the error message appears. Still have questions?

As much as I appreciate his expertness I can't stop but to question why such errors seem to pop up in ACT! and any Office programs (Word, Outlook, etc...)Browse to C:\Program Files\ACT\ACT for WindowsDrag and drop Redemption.dll over regsvr32.exeYou'll receive the following message if done correctly:DllRegisterServer in C:\program files\act\act for web\Redemption.dll succeeded. Showing results for  Search instead for  Do you mean  Act! are you using (via Help|About) ?

Type one of the following commands, depending on your computer's operating system (or location of your Act! are you using (via Help|About) ? For steps for resolving this issue when attempting to launch Act!, refer to the following knowledgebase article: Error: “Object reference not set to an instance of an object” when launching Act! Premium Version: 2005 and later Cause: This error message is a common and generic run-time exception message for applications which use the Microsoft .NET Framework, such as Act!.

zipped backup file out of it, then attempt to restore the database again using the Act! For questions or to request technical assistance, visit our community or submit a support ticket. icon on the toolbar or go to Write > Sage E-marketing for ACT! > E-Mail Marketing from the main menu. *Requires additional subscription. Click Apply, then click OK.

Right-click the KB20567.bat file from the File Attachments area near the bottom of this Answer, and then click Save Target As from the shortcut menu. All other trademarks are property of their respective owners. database, refer to the following knowledgebase article: Error: “Object reference not set to an instance of an object” when attepting to open an Act! Click OK to finish.

Community : Product Forums : Act! : Email Links not Working -- error: 80040154 Reply Topic Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Date Updated 09/10/2016 12:16 PM Answers others found helpful Error: "Error Retrieving the COM Class Factory for Component with CLSID {741BEEFD-AEC0-4AFF-84AF-4F61D15F5526} failed due to the following error: 80040154" or "...8007007e" Error: Launch ACT! Check out the community or submit a support ticket.

version 2005 or later Answer ID 38195 Return to Top Opening a database For steps for resolving this issue when attempting to open an Act! Retrieving the COM class factory for components with CLSID failed due to the following:" Answer ID 20567 | Updated 09/10/2016 12:06 PM You are attempting to open your E-mail in ACT! From the main menu, click Lookup > My Record. The CLSID reference is for this dll and the HResult that you are returned means that the file cannot be found.If this file is missing, simply copy it from your source

Report Inappropriate Content Message 1 of 14 (5,888 Views) Reply 0 Kudos Accepted Solutions Solution Accepted by topic author padova ‎09-25-2015 03:20 AM MMcFadden Nickel Elite Contributor Posts: 567 Country: USA Check out the community or submit a support ticket. You will then receive confirmation that the second file has been successfully registered. Matthew McFadden View solution in original post Report Inappropriate Content Message 2 of 14 (6,217 Views) Reply 1 Kudo All Replies Solution Accepted by topic author padova ‎09-25-2015 03:20 AM MMcFadden